Shipping Policy
Thank you for choosing to shop with us at Earth Toys!
Enjoy browsing our online store, if you have any questions please contact us.
Earth Toys offers FAST SHIPPING!
Your order is usually sent out the same business day if made before 12pm or if after 12pm the next business day.
Local Pick up is available in store and is usually available to collect within the hour.
DELIVERY AND POSTAGE COSTS
Earth Toys sends orders Australia wide!
Local Delivery to the Cairns and surrounding region is $5.00*
Delivery to most areas across Australia is $12.95!*
WA, SA & NT Flat Rate Shipping is $14.95*
FREE SHIPPING for orders over $200*
Standard Heavy Shipping rates are $19.95 for most areas and $29.95 for WA, SA & NT.
- This pricing offer may exclude heavy / bulky items or shipping to rural areas. Some items and Heavy Items will not be shipped to a PO Box.
- Sometimes shipping prices may vary depending on the size of the order and your location and we reserve the right to cancel an order or request higher shipping fee’s.
HOW WILL YOUR PURCHASE BE SHIPPED?
We use Australia post, Fast Way & Sendle couriers for delivering toys depending on your area.
Large parcels need a physical address, we do not ship large parcels to PO Boxes.
Orders will generally take 2 to 10 business days to be delivered to you depending on your area.
This time frame is a guideline only, once we have shipped your order we are not in control of the time it takes to be delivered to you. You will be sent a shipping notification email with your individual tracking code and the name of the courier. You can then track the progress of your parcel delivery with the tracking code in your shipping notification email.
WHEN WILL YOUR PURCHASE BE SHIPPED?
Your order is usually shipped the same business day if you have purchased before 12pm Qld time, after 12pm your order may be shipped the following business day.
Peak periods such as Christmas may take slightly longer for your order to be shipped and courier travel times may be delayed.
Please understand that despite our best efforts delays can happen in the postal or courier system. In this case we will do everything in our power to resolve the situation and arrange for you to get your shipment as quickly as possible.
